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Your highest priority is to grow your business, and your customer relationship management solution should help you achieve that goal. Sage SalesLogix provides a complete view of customer interactions across sales, marketing, customer service and support so your teams can collaborate and respond promptly and knowledgeably to customer inquiries and opportunities. Comprehensive Features Sales: Utilize the rich sales automation capabilities you need to effectively manage all aspects of the sales cycle and increase your sales teams performance. Marketing: Crate, execute and track highly effective multi-channel campaigns with Sage SalesLogix full-scale marketing campaign management capabilities. Customer Service: Build loyal and profitable customer relationships by providing your service team with a complete view of all customer interactions. Support: Provide resolutions to issues effectively and efficiently, reduce the time and resources it takes to support your customers, and extend service delivery through 24x7 self-service solutions. Mobile Solutions: Sage SalesLogix Mobile extends sales automation and customer relationship management capabilities to Blackberry®, Pocket PC and Smartphone devices, delivering rich functionality and the real-time convenience of wireless. Dashboards and Reporting: Gain a deeper understanding of your business performance and customer relationship management through graphical dashboards and advanced business analytics tools. Application Integration: Seamlessly integrate Sage SalesLogix with back-office accounting solutions putting vital back-office customer data at the fingertips of everyone in your organization for a holistic customer relationship management approach. Outlook® Integration: Sage SalesLogix is designed to work the way you do. With tight integration between Sage SalesLogix and Microsoft® Outlook, your users can manage contacts, e-mail, and calendars from their preferred application and synchronize their data. Business Alerts and Notification: Stay informed of all critical business opportunities with Sage SalesLogix. Define conditions, then let Sage SalesLogix pro-actively monitor key business criteria within the CRM solution. When conditions are met, Sage SalesLogix instantly notifies you so you can take immediate action. Add Integrated Service Alerts for pro-active notification of critical customer support issues. |
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